By Mary O’Carroll, head of legal operations at Google


Many of you have asked me to post my closing remarks from the 2017 CLOC Institute that wrapped up last week. It was an incredible event and I am honored to be a part of the CLOC movement. #CLOC2017 

It is my great pleasure to say a few words to close out our time together. Where do I even begin? What can I say to do justice to what we’ve just experienced?  How about this for starters: we just completed the world’s largest legal operations event in history!

I experienced so many amazing moments over the last few days. One in particular stands out… It was the eve of the Institute and I was standing on a patio, overlooking the Bellagio fountains and the famous Las Vegas strip.  As I looked up, I saw the Bellagio marquee, one of the most well recognized and iconic billboards in the entire world. And on it was an image that read “Welcome CLOC.”  I had to stop and pinch myself.  Think about how far we have come!  This is an organization that didn’t even exist a year and a half ago!

Continue Reading Mary O’Carroll’s Closing Remarks at the 2017 CLOC Institute

Metropolitan Corporate Counsel invites you to participate in a Complimentary Webinar on Tuesday, May 23rd at 11:00am EST to learn about 10 Key Considerations When Selecting an e-Billing and Matter Management Solution.

Today more than ever, corporate legal departments are looking to do more with less. Managing invoices manually, tracking matters in spreadsheets, or using disparate point solutions that each solve a single problem, will no longer be sustainable practices.


This webinar, led by Kevin Caulfield and Lisa Weremeichik of Wolters Kluwer, will help those involved in corporate legal software and vendor selection better understand the benefits of e-Billing and Matter Management technology, and identify and explore the key considerations when choosing a system for your business.

By attending this webinar, you’ll come away with:

  • Insight on the value of an integrated e-Billing and Matter Management system
  • Best practices on getting started with your investment
  • Key product and vendor considerations when choosing a system
  • Those who register will also receive a link for on-demand viewing in case you are unable to attend the live event.

We welcome you to forward this invitation to any of your colleagues who may find it to be of interest.

Webinar Details

Title: 10 Key Considerations When Selecting an e-Billing and Matter Management Solution.

Date: Tuesday, May 23, 2017

Time: 11:00 AM Eastern Daylight Time



By Joe Calve

Every year, The BTI Consulting Group asks general counsel, chief legal officers and other purchasers of high-end legal services to name the biggest changes taking place in their departments. For the last few years, they most frequently cited the addition of in-house lawyers.

Continue Reading Backstory: The Big Pause

Interview with Laura King / Clifford Chance

Laura King has been a lawyer at Clifford Chance for more than 20 years, initially based in Canada. She later moved to London, where she practiced capital markets law and was promoted to partner in 2001. A few years later, however, her career took an unexpected turn. The firm adopted a centralized approach to HR and asked King to lead the effort as a member of its global management team. And that’s why she recently found herself working on a book showcasing some of the firm’s top women lawyers. MCC interviewed her by telephone and email. These communications have been edited for length and style. Continue Reading Diversity by the Book: Why one firm decided to dabble in publishing to demonstrate its support of women


 By Megan Belcher / Husch Blackwell LLP

 It is often said that if you are not uncomfortable, you are not growing. Reasonable minds may differ on the nuances; however, what is certain is that along the road of a career aimed at becoming a leader in the practice of law, many challenges will present themselves. Over the past year, I invested significant time and energy considering the power of navigating those challenges. In addition to gathering data about myself, particularly as I transitioned from an in-house leadership role to a partner at a law firm, I also sought input from others who had ascended along this path. I spoke with leaders working at in-house departments and at law firms, as well as executive coaches and talent management experts. I sought their advice and strategies for women navigating the myriad challenges that come as they try to find their authentic paths.

The big lesson I learned from these women was this: Getting out of your comfort zone drives transformative growth. Other lessons? Seek out the right support and ruthlessly prioritize. I include some of the questions we explored in bold text below. Continue Reading Women Navigating Challenges to Lead in the Law: Advice from 10 lawyers who have talked it and walked it

Interview with M. Melissa Glassman / McGuireWoods, LLP 


Not every woman starts law school shortly after she starts a family. And of those who do, not all of them decide to go to work at a large firm as a litigator – and somehow survive to tell the tale. But M. Melissa Glassman is not every woman. And Glassman, now a deputy managing partner at McGuireWoods LLP, did a lot more than survive. But she insists she never aspired to be Superwoman. The interview has been edited for style and length. Continue Reading Finding a Way to Make It All Work: A law firm leader and litigator looks back on her long career

By David White / AlixPartners LLP

Responding to data breaches can be a tricky business. If not managed correctly, corporate liability can easily be exponentially compounded. The key to successfully managing any complex crisis lies in the planning. It’s important to develop a carefully laid-out process long before the fire alarms start ringing. Once they do, there’s usually not much space for thinking of creative solutions. That’s why we map out our escape routes and post them on the wall for all to see.

Continue Reading The Data Breach Response: Who Will You Tell?

Listening to Jeff Franke talk excitedly about the second annual CLOC Institute brings to mind Martin Luther and the 95 Theses. By nailing his grievances with the Roman Catholic Church to the door of All Saints’ Church in Wittenberg, Germany, the 16th Century theologian triggered waves of profound change across Europe – the Reformation – and his own excommunication.

Continue Reading A Magna Carta for Corporate Legal Services? Legal operations group sets about transforming a system in dire need of change

By Ryan McConnell & Stephanie Bustamante / R. McConnell Group

When you check your weather app, and it says there is a 30 percent chance of rain, have you ever thought about what that actually means? If it says 80 percent, do you assume it will rain (even though there is a 20 percent chance it will not)? If it says there is a 60 percent chance of rain and you see clear skies, are you disappointed or happy?

Continue Reading Watching Which Way the Wind Blows: You need good forecasting to build good compliance

By Kellye Walker / Huntington Ingalls Industries

Kellye Walker, general counsel and executive vice president of Huntington Ingalls Industries (HII), understands that GCs wear many hats. She’s not only her company’s top lawyer, she’s also one of its business leaders. And she leads a team of lawyers by trying to set the tone and guide them without getting in their way. The interview has been edited for length and style.

Continue Reading Lawyer with a Business Perspective: It’s important for general counsel to remember that they wear more than one hat