The following lists are drawn from CLOC’s State of the Industry Survey. As the numbers show, almost 85% of corporate law departments have adopted an e-billing system, while only half have automated contract management. Most are not yet using an alternative or managed service provider.
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Interview with Linda Hovanec / Wolters Kluwer ELM Solutions
Linda Hovanec is a senior director in product management, global business intelligence and analytics at Wolters Kluwer ELM Solutions. Lately, she has been devoting a good deal of time to studying law departments’ billing processes. A recent survey that ELM Solutions collaborated on revealed that companies aren’t all that happy with the billing guidelines they use to manage their law firms, and they aren’t doing very much to make them better. As Hovanec sees it, they’re missing a big opportunity to simultaneously strengthen their guidelines and enforcement, while also improving their relationships with their law firms. Her remarks have been edited for style and length.Continue Reading What Law Departments Need to Know About Billing Guidelines: A survey suggests that many departments have plenty of questions and concerns