Mature corporate law departments use e-billing technology to manage outside counsel spend without sacrificing results. According to ELM Solutions’ director of legal operations and industry insights, Nathan Cemenska, however, e-billing can’t do everything. In a previous post to In-House Ops, he discussed other solutions that help meet these challenges. Here, he talks about what form that help can take.
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Work within the law department goes way beyond strictly legal matters. According to Aaron Pierce of CounselLink, information related to that work can be invaluable in optimizing your team’s performance. In this interview with CCBJ, Pierce, an industry veteran, provides insights on how to broaden data capture and analysis to improve performance.

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Nathan Cemenska, director of legal operations and industry insights at Wolters Kluwer’s ELM Solutions, says that complex billing guidelines coupled with the mounting workloads of in-house professionals erodes the effectiveness of e-billing solutions. Here, he provides some useful advice on maximizing e-billing ROI without dumping more work on law departments already slammed with too much to do. 
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Barnes & Thornburg’s Jared Applegate discusses challenges and ideas for gathering and using data.

CCBJ: Both law firms and in-house law departments look to gain pricing certainty from a better understanding of data related to matters. What type of data should be focused upon?

Jared Applegate: From an in-house law department perspective and, frankly, from a law firm perspective, I think you always want to start with the end in mind. Ask these questions: At the end of the day, what business decisions will be driven by the capture and analysis of the data? Will that ultimately provide greater value/insights to my business unit leaders?  
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Bjarne P. Tellmann, CLO and GC of Pearson, recently dished up a bit of advice for law departments facing continuing resource restraints
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