Ken Crutchfield, vice president and general manager, LRUS Legal Markets, Wolters Kluwer Legal and Regulatory, U.S., discusses ways that corporate legal departments can optimize their operations, from budgeting and spend to the efficiency and success of business outcomes.

Vildan Altuglu, vice president of Cornerstone Research, interviews Donna Hoffman, professor of marketing and Louis Rosenfeld Distinguished Scholar of the GW School of Business at George Washington University, to gain her insights into the revolutionary impact of technology on consumer behavior, as well as potential issues related to data collection and privacy practices.
Continue Reading How Technology Is Changing the Consumer Experience

Keith Maziarek, director of pricing and legal project management at Katten Muchin Rosenman LLP, and Justin Ergler, director of alternative fee intelligence and analytics at GlaxoSmithKline, discuss the evolving nature of legal operations and management, the new face of negotiations between law firms and corporate clients, and the collaborative nature of their jobs.

Continue Reading Optimizing the Business of Law