Late last year, CLOC, the Corporate Legal Operations Consortium, released the results of its first annual State of the Industry Survey, looking at such metrics as legal spend; legal department and legal ops headcounts; commonly used e-billing vendors, contract management systems and alternative service providers; and law firm evaluation priorities.
The respondents represented 156 companies in 32 industries, spanning 30 U.S. states and 11 countries. With a median company revenue of $7 billion, they claimed an average external spend of $60 million per company.
Shortly after the findings were released, CCBJ Publisher Kristin Calve sat down with CLOC CEO Connie Brenton, whose day job is chief of staff, director of legal operations at NetApp, and Jeff Franke, a member of the CLOC leadership team and Yahoo’s chief of staff and assistant GC, legal operations, for a wideranging conversation on the industry trends underlying the survey results, many of which are presented in this article. Their discussion is excerpted below. Continue Reading