In legal operations, a two-fold everyday challenge centers around billing and legal spend management.  Legal departments experience high volumes of invoices from outside counsel that should receive thorough review. Legal departments without advanced e-billing software engage in this process manually, which can lead to non-compliance with outside counsel guidelines and over-payment of legal fees.

LexisNexis® CounselLink®, a cloud-based enterprise legal management platform, extracted billing data from its database of thousands of corporate legal department customers and respective law firms. It found that, on average, customers approved nearly 700 invoices in June 2024. This may seem like a manageable volume; however, each invoice can have thousands of line items to review.

Particularly for larger enterprises, like insurance carriers, the volume of invoices passing through the legal or claims department can number upwards of 35,000 invoices. For the sake of imagining the daunting task of invoice review generally, let’s say that each invoice averages perhaps 50 line items. That extraordinary number equals about 1.75 million invoice line items to review in a single month!

With lean legal teams in most departments, reviewing 1.75M line items is impossible…without an advanced e-billing solution to help. In this tech era, most legal departments…

Not all workflows are created equal, but prioritizing the right ones can cut costs while improving compliance and efficiency.
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