There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal cycle that occurs from a macroeconomic perspective when innovation forces change? Or a combination of them all? There is obvious change evident in the pace of legal technology advancements, but that is only one part of the broader ecosystem. Here’s where that evolution is happening. Continue Reading

Recently, the topic of culture has rocketed up the corporate agenda. Look no further than our interview with Nick Donofrio and Helene Gayle, who recently led a Blue Ribbon Commission on culture for the National Association of Corporate Directors. Why take a hard look now at a “soft” topic such as culture? Check the headlines, says Donofrio, a member of the NACD board. Continue Reading

Outside counsel guidelines have become increasingly complex, requiring companies to pay special attention to both details and trends in billing. Our editors sat down with Linda Hovanec and Matt Kivlin of Wolters Kluwer’s ELM Solutions, to talk about building a strong spend management program and how artificial intelligence can help identify irregularities and errors in billing, and therefore increase efficiencies within legal spend management. Their remarks have been edited for length and style. Continue Reading

Thanks to ongoing technological improvements to enterprise legal management software, in-house operations are more efficient than ever. Dan Ruderman of LexisNexis CounselLink has worked in this space for decades and has seen the ways the broad implementation of legal spend management systems have helped attorneys become more focused – and helped law departments bring down their overall costs. His remarks have been edited for length and style. Continue Reading

Managers of law departments (and of law firms) often believe that there is an identifiable connection between one set of numbers and another. Perhaps they sense that the size of the plaintiff’s law firm has some bearing on the cost of defending a lawsuit; they feel the number of patents applied for rises and falls with their company’s R&D investment; or they’ve noticed that client satisfaction scores relate to keeping close to budget. Fortunately, those types of subjective impressions of managers can be tested and quantified.  Continue Reading

Jeffrey Martin and Paul Mastrocola are co-chairs of the business litigation and dispute resolution group at Burns & Levinson. Both are seasoned trial attorneys who know that litigation is sometimes the only option – but certainly not in every case. They often advocate meditation, arbitration or other forms of alternative dispute resolution, always with the goal of efficient and cost-effective outcomes that satisfy all parties involved. The interview has been edited for length and style. Continue Reading

For 10 years now, the Blickstein Group, in cooperation with Consilio, has been surveying Legal Ops and other law department professionals, focusing solely on the operations function and seeks to provide benchmarks that are useful to the largest law departments. They have just completed the 2017 survey, sponsored by QuisLex, Exterro, Onit, Wolters Kluwer, Legal Decoder, iManage and HighQ, and the results are fascinating as always. Continue Reading

You have to hand it to Firoz Dattu. The former Paul Weiss lawyer and founder of AdvanceLaw sure knows how to whip up a crowd. Earlier this year, with no small amount of media fanfare, Dattu unleashed something he calls the GC Thought Leaders Experiment. Haven’t heard of Firoz, or AdvanceLaw, or the Thought Leaders Experiment? No worries. Dattu trots out a nifty marital metaphor to describe the project. Continue Reading

What do you think of when someone says Delaware? For many people, one word comes to mind: business. That’s where numerous companies are incorporated. If they didn’t already have “First State” on their license plate (Delaware was first to sign the U.S. Constitution), they could just print “The Business State” and people would know where they’re from.  Continue Reading

Data migration has reached a tipping point. The vast majority of technology decision-makers (84 percent) say that their organization invested in cloud services in 2016, according to Insight’s 2017 Intelligent Technology Index report. It noted that “while only 15 percent have fully migrated their corporate application workloads to public clouds, 47 percent are more than halfway implemented in the cloud, with large and medium companies leading the way.” Continue Reading

The ambitious webinar hosted by Metropolitan Corporate Counsel on September 7 took on four big topics that were filtered through surveys primarily directed at legal operations departments. The topics were information security; analytics and artificial intelligence (AI); cloud adoption; and discovery and content management. Continue Reading