There are a few simple tricks you can try to improve the pace, accuracy and consistency of your document review team.
1. Batch by Thread
If you aren’t reviewing only the most inclusive email (the longest email in the conversation that includes all other emails in the conversation), then batching by thread complete is essential to fast and consistent review. Most processing and review tools can identify a thread group and this should be used to batch all conversations in a thread to a single reviewer. Email is a conversation and in order to make a good in/out decision on any email in a conversation, the email thread should be viewed and coded in full context. Not reviewing all emails in a thread in a single batch causes a lot of re-reading of single emails (wasted time) and could cause inconsistent coding (high risk). Continue Reading