An inside look at FTI Technology and Ari Kaplan Advisors’ recent survey of chief legal officers about the future of the legal industry.
Continue Reading Future Seats at the Table Reserved for Business Savvy GCs With Soft Skills

An inside look at FTI Technology and Ari Kaplan Advisors’ recent survey of chief legal officers about the future of the legal industry.
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Continue Reading Future Seats at the Table Reserved for Business Savvy GCs With Soft Skills
Colin McCarthy, founder of Legal Operators, talks about recent developments in the world of legal operations, how to think big to solve current legal ops problems, and what to expect in the future of this exciting field.
Jonah Paransky, executive vice president of Wolters Kluwer ELM Solutions, discusses the ways that the role of general counsel has evolved in recent years to accommodate the growing emphasis on legal ops, and how new technology can help legal departments maximize their impact while minimizing costs.
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Continue Reading As ELM Platforms Mature, Law Departments Gain Ground On Business Goals
Aaron Pierce of LexisNexis talks about the many benefits of legal management solutions like CounselLink, from tracking legal spend to improving communication with outside vendors and creating stronger relationships.
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Continue Reading Using Data to Foster Trusted Partnerships
We’ve met with more than 50 clients in the past 12 months and have enjoyed a front seat to the transformation happening across legal departments. Our meetings have reinforced that CLOC’s 12 core competencies are not stagnant and continue to evolve in their application and impact. Here is a taste of what we are seeing you all accomplish. You can use these to plan your next project, benchmark with your colleagues, and to continue to show the value that you bring to your legal departments and companies.
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Continue Reading Evolution of CLOC Core Competencies: Observations from a Maturing Market
In April 2018, at a Philadelphia Starbucks, police arrested two men of color waiting for a third participant before beginning a business meeting. A Starbucks employee contacted police after concluding that the men had not purchased anything. Another patron captured the arrest on video and posted it on Twitter where it soon received more than 200,000 likes. Although it is unknown whether the men initiated any subsequent court action, they eventually settled with Starbucks (for an undetermined amount) and the city of Philadelphia (for $1 each and the promise of a $200,000 investment in a program for entrepreneurs).
To placate protesters and tamp down the backlash, Starbucks closed more than 8,000 locations one May afternoon for diversity training. Currently, the company is facing a race discrimination lawsuit filed by a Caucasian regional manager who claims she was terminated after refusing to discipline another Caucasian employee accused of discrimination in the aftermath of the event.
Several months later, in December,
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Continue Reading Social Media Firestorms can Consume Reputations
Why alternative dispute resolution’s long history of effectively resolving business disputes may be ideal for the needs of technology companies.
Highlights from our recent webinar with members of FTI Consulting and Shook, Hardy & Bacon.
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Continue Reading Data Privacy Implications of Cloud-Based Social Collaboration Apps
Bill Piwonka, chief marketing officer of Exterro, discusses the way the role of chief legal officer has expanded in recent years, as well as what organizations can do internally to stay ahead of changing regulations around data privacy and cybersecurity.
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Continue Reading A New Era of Governance, Risk and Compliance
Hybrid e-discovery gives corporations more flexibility when it comes to managing complex data and mitigating risk.
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Continue Reading A Powerful New Trend in E-Discovery Emerges