Rekha Shenoy points legal professionals toward understanding their data and collaborating with IT teams on technology systems that are straightforward and self-service.
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The Language of Data Hygiene
Nicole Thompson of Onna advises legal departments to understand not only the tools being used across their organizations but also the types of data they are storing.
The Expanding Remit of the Corporate Legal Department
Bill Piwonka, chief marketing officer at Exterro, discusses key ways that legal departments have evolved in the last decade, including operational and process changes, technological advancements, and the new role of the general counsel.
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Future Seats at the Table Reserved for Business Savvy GCs With Soft Skills
An inside look at FTI Technology and Ari Kaplan Advisors’ recent survey of chief legal officers about the future of the legal industry.
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As ELM Platforms Mature, Law Departments Gain Ground On Business Goals
Jonah Paransky, executive vice president of Wolters Kluwer ELM Solutions, discusses the ways that the role of general counsel has evolved in recent years to accommodate the growing emphasis on legal ops, and how new technology can help legal departments maximize their impact while minimizing costs.
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Using Data to Foster Trusted Partnerships
Aaron Pierce of LexisNexis talks about the many benefits of legal management solutions like CounselLink, from tracking legal spend to improving communication with outside vendors and creating stronger relationships.
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Social Media Firestorms can Consume Reputations
When a patron storms out of a store over perceived mistreatment, do not confuse the lack of legal grounds for a discrimination claim with a free pass on the far greater reputational risks that outweigh the cost of any litigation.
In April 2018, at a Philadelphia Starbucks, police arrested two men of color waiting for a third participant before beginning a business meeting. A Starbucks employee contacted police after concluding that the men had not purchased anything. Another patron captured the arrest on video and posted it on Twitter where it soon received more than 200,000 likes. Although it is unknown whether the men initiated any subsequent court action, they eventually settled with Starbucks (for an undetermined amount) and the city of Philadelphia (for $1 each and the promise of a $200,000 investment in a program for entrepreneurs).
To placate protesters and tamp down the backlash, Starbucks closed more than 8,000 locations one May afternoon for diversity training. Currently, the company is facing a race discrimination lawsuit filed by a Caucasian regional manager who claims she was terminated after refusing to discipline another Caucasian employee accused of discrimination in the aftermath of the event.
Several months later, in December,
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Arbitrators Provide Technical Expertise, Confidentiality
Why alternative dispute resolution’s long history of effectively resolving business disputes may be ideal for the needs of technology companies.
Data Privacy Implications of Cloud-Based Social Collaboration Apps
Highlights from our recent webinar with members of FTI Consulting and Shook, Hardy & Bacon.
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A New Era of Governance, Risk and Compliance
Bill Piwonka, chief marketing officer of Exterro, discusses the way the role of chief legal officer has expanded in recent years, as well as what organizations can do internally to stay ahead of changing regulations around data privacy and cybersecurity.
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