Law Department Administration

Ken Crutchfield, vice president and general manager of Wolters Kluwer Legal & Regulatory U.S., talks about the shifting role of the legal department, the importance of tailoring your conversations to your audience, and how general counsel can use metrics and key performance indicators to help a company meet its business goals.
Continue Reading Redefining In-House Counsel As a Driver of Value

Thomson Reuters, drawing from its recently released 2021 State of Corporate Law Departments Report, says forward-thinking in-house leaders are poised to accelerate value optimization by continuing to invest in the “technology, processes and smart resourcing” the pandemic’s disruption forced upon them. “Through unprecedented disruption, crisis management and immediate shifts to new ways of working, critical gaps and shortcomings within departments were revealed and many corrected through the implementation of new processes and technologies,” says Lisa Hart Shepherd, VP of Research & Advisory Services for Thomson Reuters. “Law department leaders who quickly realized traditional methods of work could evolve and still meet department goals were able to pivot faster and more successfully during this year of unexpected challenges.” Download the complete free report here.
Continue Reading Pandemic’s Silver Lining for Law Departments

Bethany Lukitsch of McGuireWoods runs down what the new regulations mean for companies based in California and beyond.

CCBJ: The California Consumer Privacy Act (CCPA) takes effect January 1, placing new data protection and user requirements on businesses that collect or sell consumers’ personal information. What do the new regulations mean for companies doing business in California?

Bethany Gayle Lukitsch: It’s important to keep in mind that this statute doesn’t just affect companies that are physically present in California but a much broader, more universal group of companies. In fact, any company that touches or does business with a California consumer is likely going to be covered by the act. The act has broad definitions and will have significant impact on the way companies in the United States and even foreign companies do business with California residents. If companies haven’t started to pay attention to the CCPA and what it means for their business, they need to immediately turn their attention and do so.

Remarks as recent as late September from the California attorney general’s office suggest they are ramping up their enforcement team. While they are not able bring enforcement actions until summer of next year, they have said


Continue Reading Getting Ready for the California Consumer Privacy Act

Many law departments, under pressure to control expenses, are wielding outside counsel guidelines as a key tool to control costs. According to Karoline Jackson and Shanna Davidson of Barnes & Thornburg, this is forcing law firms to rake positive steps of their own.
Continue Reading Outside Counsel Guidelines Drive Positive Change

When you think of enterprise legal management (ELM) systems, you probably think about the ways they can make spend and matter management more efficient. But ELM systems are quickly evolving, becoming more comprehensive all the time, and today they can help optimize contract management, NDA creation and distribution, legal holds, legal service requests and much more.
Continue Reading Transforming the Legal Department: ELM Solution Puts Information at Everyone’s Fingertips

Late last year, CLOC, the Corporate Legal Operations Consortium, released the results of its first annual State of the Industry Survey, looking at such metrics as legal spend; legal department and legal ops headcounts; commonly used e-billing vendors, contract management systems and alternative service providers; and law firm evaluation priorities.

The respondents represented 156 companies in 32 industries, spanning 30 U.S. states and 11 countries. With a median company revenue of $7 billion, they claimed an average external spend of $60 million per company.
Continue Reading Resetting the Process: An inside look at the state of legal operations

There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal cycle that occurs from a macroeconomic perspective when innovation forces change? Or a combination of them all? There is obvious change evident in the pace of legal technology advancements, but that is only one part of the broader ecosystem. Here’s where that evolution is happening.

Continue Reading Tension in the Ecosystem: Will the practice of law ever be the same?

Outside counsel guidelines have become increasingly complex, requiring companies to pay special attention to both details and trends in billing. Our editors sat down with Linda Hovanec and Matt Kivlin of Wolters Kluwer’s ELM Solutions, to talk about building a strong spend management program and how artificial intelligence can help identify irregularities and errors in billing, and therefore increase efficiencies within legal spend management. Their remarks have been edited for length and style.
Continue Reading Building a Strong Spend Management Program