Jonah Paransky of Wolters Kluwer’s ELM Solutions explains how law departments will deliver value with operational rigor. His remarks have been edited for length and style.

CCBJ: How has the corporate legal department’s role expanded beyond its traditional responsibilities?

Jonah Paransky: There are several key items worthy of notice. The first is there’s been a sea change in expectations for how corporate legal departments will operate.
Continue Reading Corporate Law Departments, Expected To Be More Like Other Units, Face a Sea Change

Thanks to ongoing technological improvements to enterprise legal management software, in-house operations are more efficient than ever. Dan Ruderman of LexisNexis CounselLink has worked in this space for decades and has seen the ways the broad implementation of legal spend management systems have helped attorneys become more focused – and helped law departments bring down their overall costs. His remarks have been edited for length and style.
Continue Reading Improving Law Department Operations

For 10 years now, the Blickstein Group, in cooperation with Consilio, has been surveying Legal Ops and other law department professionals, focusing solely on the operations function and seeks to provide benchmarks that are useful to the largest law departments. They have just completed the 2017 survey, sponsored by QuisLex, Exterro, Onit, Wolters Kluwer, Legal Decoder, iManage and HighQ, and the results are fascinating as always.
Continue Reading Findings from the 10th Annual Law Department Operations Survey

Susan Hackett is a law practice management and legal operations consultant; she founded her firm, Legal Executive Leadership, LLC, after serving for more than two decades as the general counsel of the Association of Corporate Counsel. One of her best known initiatives at ACC continues to occupy her in her current practice: promoting the use of value-based or alternative fee arrangements (AFAs) to make costs more predictable, transparent and aligned with the value of the legal services provided – for both firms and clients.  Her remarks have been edited for length and style.
Continue Reading Crafting the Right Fee Arrangements: The results and value of work should take precedence over time spent

Interview with A. Carter Arey / McGuireWoods

A. Carter Arey is a senior counsel at McGuireWoods who co-leads the firm’s ClientSync team. Her focus is on legal project management (LPM), which is designed to help the lawyers deliver what their corporate clients want: quality legal services, pricing and predictability that they can understand and plan around. The interview has been edited for length and style.Continue Reading Giving General Counsel Pricing Predictability: How one firm is honing a process and proprietary technology to deliver accurate estimates