When I got back from CLOC last month, I was amazed at the various roles and responsibilities shouldered by legal operations staff. Still one of the fastest growing roles in legal departments, the responsibilities often assigned to these teams are varied and all over the map in terms of impact on the business, not just the legal department.
Continue Reading The Ever-Increasing Responsibilities of Legal Operations Staff

LexisNexis’ Kris Satkunas looks at data-driven insights into legal departments’ billing and law firm consolidation activities.

CCBJ: The LexisNexis annual CounselLink report has become a useful benchmarking tool for legal departments. Tell us a little about its history and how it’s being used.
Continue Reading Benchmarking Spurs Creative Thinking on Fees

Clifford Barr is assistant general counsel, litigation and human resources, for Marathon Petroleum Corporation. In October 2018, the company merged with Andeavor, an integrated marketing, logistics and petroleum refining company where Barr has worked for 13 years. His job there changed dramatically about two years ago, when the company hired Kim Rucker as its new general counsel. Rucker had previously been general counsel at Kraft, where there was an established legal operations group. 
Continue Reading Legal Ops 101 for Law Departments: Using key performance indicators and productivity tools to create better outcomes