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Mature corporate law departments use e-billing technology to manage outside counsel spend without sacrificing results. According to ELM Solutions’ director of legal operations and industry insights, Nathan Cemenska, however, e-billing can’t do everything. In a previous post to In-House Ops, he discussed other solutions that help meet these challenges. Here, he talks about what form that help can take.
Continue Reading Go Beyond E-Billing for Greater Savings

Jonah Paransky of Wolters Kluwer’s ELM Solutions explains how law departments will deliver value with operational rigor. His remarks have been edited for length and style.

CCBJ: How has the corporate legal department’s role expanded beyond its traditional responsibilities?

Jonah Paransky: There are several key items worthy of notice. The first is there’s been a sea change in expectations for how corporate legal departments will operate.
Continue Reading Corporate Law Departments, Expected To Be More Like Other Units, Face a Sea Change

For 10 years now, the Blickstein Group, in cooperation with Consilio, has been surveying Legal Ops and other law department professionals, focusing solely on the operations function and seeks to provide benchmarks that are useful to the largest law departments. They have just completed the 2017 survey, sponsored by QuisLex, Exterro, Onit, Wolters Kluwer, Legal Decoder, iManage and HighQ, and the results are fascinating as always.
Continue Reading Findings from the 10th Annual Law Department Operations Survey

The ambitious webinar hosted by Metropolitan Corporate Counsel on September 7 took on four big topics that were filtered through surveys primarily directed at legal operations departments. The topics were information security; analytics and artificial intelligence (AI); cloud adoption; and discovery and content management.
Continue Reading Legal Ops Professionals Weigh In: Higher level of analysis in law departments drives shifts in the industry

Interview with Linda Hovanec / Wolters Kluwer ELM Solutions

Linda Hovanec is a senior director in product management, global business intelligence and analytics at Wolters Kluwer ELM Solutions. Lately, she has been devoting a good deal of time to studying law departments’ billing processes. A recent survey that ELM Solutions collaborated on revealed that companies aren’t all that happy with the billing guidelines they use to manage their law firms, and they aren’t doing very much to make them better. As Hovanec sees it, they’re missing a big opportunity to simultaneously strengthen their guidelines and enforcement, while also improving their relationships with their law firms. Her remarks have been edited for style and length.


Continue Reading What Law Departments Need to Know About Billing Guidelines: A survey suggests that many departments have plenty of questions and concerns