key performance indicators

When I got back from CLOC last month, I was amazed at the various roles and responsibilities shouldered by legal operations staff. Still one of the fastest growing roles in legal departments, the responsibilities often assigned to these teams are varied and all over the map in terms of impact on the business, not just the legal department. Continue Reading The Ever-Increasing Responsibilities of Legal Operations Staff

Jonah Paransky of Wolters Kluwer’s ELM Solutions explains how law departments will deliver value with operational rigor. His remarks have been edited for length and style.

CCBJ: How has the corporate legal department’s role expanded beyond its traditional responsibilities?

Jonah Paransky: There are several key items worthy of notice. The first is there’s been a sea change in expectations for how corporate legal departments will operate. Continue Reading Corporate Law Departments, Expected To Be More Like Other Units, Face a Sea Change

Thanks to ongoing technological improvements to enterprise legal management software, in-house operations are more efficient than ever. Dan Ruderman of LexisNexis CounselLink has worked in this space for decades and has seen the ways the broad implementation of legal spend management systems have helped attorneys become more focused – and helped law departments bring down their overall costs. His remarks have been edited for length and style. Continue Reading Improving Law Department Operations

Clifford Barr is an associate general counsel for Andeavor, an integrated marketing, logistics and petroleum refining company. Until recently the company was called Tesoro Corporation, where Barr was employed for a dozen years. His job there changed dramatically about a year ago, when the company hired Kim Rucker as its new general counsel. Rucker had previously been general counsel at Kraft, where there was an established legal operations group. But Tesoro, which Barr describes as “very traditional as far as the legal department goes,” had never had one. Rucker was determined to change that. Continue Reading Legal Ops 101 for Law Departments: Using key performance indicators and productivity tools to create better outcomes