In a recent article in Harvard Business Review, a team of researchers showed that 78% of transformations fail. Their analysis showed that “people are the catalysts of successful transformation.” To move beyond working in silos, incremental improvement, and isolated innovation – to achieve transformation – it’s important to have a structured process to engage leadership in setting objectives and guiding transformational change.
Continue Reading A Methodology for Legal Transformation: Assessing, Aligning & Advancing Your Department

Matt DenOuden, Vice President of Global Sales at Onit, explains why Artificial Intelligence (AI) is becoming so interesting for lawyers and legal operations, as well as how AI allows attorneys to focus on higher-value work and better serve their businesses.
Continue Reading AI Can Think and Move Through Work Like a Lawyer. But What Does That Mean for Lawyers?

The professionals within corporate legal departments (CLDs) might be the living embodiment of knowledge workers: people whose main capital is knowledge and whose line of work requires them to “think for a living.”

Like a variety of other organizations centered around knowledge workers, CLDs are under pressure to find a way to work more efficiently, innovate faster, and get the most from their employees’ expertise. To get that edge and stay ahead, every resource counts – but in too many organizations, knowledge remains a valuable, yet untapped, asset.

There are several reasons why.

First among these is the challenge of simply finding documents. Knowledge workers report they spend an inordinate amount of time searching for specific pieces of content that are scattered and siloed across multiple systems. The information stored in documents holds tremendous potential, but that potential can’t be activated if workers are too overwhelmed to make the most of information spread between disparate sources, or don’t even know where to look.

Another key factor impacting the ability of organizations to truly tap into their knowledge is the remote workforce transformation that has taken place in the wake of the COVID-19 pandemic. Upwork estimates that by 2025, 36.2 million
Continue Reading Tapping into Your Knowledge Assets

Keith Maziarek, director of pricing and legal project management at Katten Muchin Rosenman LLP, and Justin Ergler, director of alternative fee intelligence and analytics at GlaxoSmithKline, discuss the evolving nature of legal operations and management, the new face of negotiations between law firms and corporate clients, and the collaborative nature of their jobs.
Continue Reading Optimizing the Business of Law