When I got back from CLOC last month, I was amazed at the various roles and responsibilities shouldered by legal operations staff. Still one of the fastest growing roles in legal departments, the responsibilities often assigned to these teams are varied and all over the map in terms of impact on the business, not just the legal department.
Continue Reading The Ever-Increasing Responsibilities of Legal Operations Staff
Given the profound changes roiling the market for corporate legal services, it can be tough to tell just what makes today’s in-house law department tick. The agenda for CLOC’s Annual Corporate Legal Operations Institute, dissected in this infographic from Corporate Counsel Business Journal, isn’t a bad place to start.
Continue Reading CLOC Agendalytics
Legal technology, information management, cost control and convergence move into the spotlight.
To celebrate our 25th anniversary, we are digging into the MCC archives for insights into the evolution and accomplishments of corporate counsel. Last issue, we focused on our inaugural edition. This issue we examine our first five years – 1994-98 – a period when corporate counsel were focused on building closer relationships with outside counsel, exemplified by the DuPont partner program. Our next four issues will tackle five years of MCC at a clip. Enjoy the trip.
Continue Reading Looking Back: The Search for Trust, 1994-98
Late last year, CLOC, the Corporate Legal Operations Consortium, released the results of its first annual State of the Industry Survey, looking at such metrics as legal spend; legal department and legal ops headcounts; commonly used e-billing vendors, contract management systems and alternative service providers; and law firm evaluation priorities.
The respondents represented 156 companies in 32 industries, spanning 30 U.S. states and 11 countries. With a median company revenue of $7 billion, they claimed an average external spend of $60 million per company.
Continue Reading Resetting the Process: An inside look at the state of legal operations
There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal cycle that occurs from a macroeconomic perspective when innovation forces change? Or a combination of them all? There is obvious change evident in the pace of legal technology advancements, but that is only one part of the broader ecosystem. Here’s where that evolution is happening.
Continue Reading Tension in the Ecosystem: Will the practice of law ever be the same?
Christine Coats has made bringing new speed and efficiency to legal operations the focus of her career. After an early stint with IBM, she became Director of Legal Operations at Symantec in 2005, at a time when the function barely existed. At Symantec, she acted as the general counsel’s chief of staff and ran business operations for the COO’s office. In 2015 she was hired as Vice President of Legal Operations at an even larger software company – Oracle Corporation – where she acts as the general counsel’s right hand. She also serves as the CFO of the Corporate Legal Operations Consortium (CLOC). The interview has been edited for length and style.
Continue Reading The GC’s Right Hand: A legal ops trailblazer found her way when there was no trail. Now she helps others find theirs.