Iris Jones, chief marketing and client development officer with Akerman, highlights how a firm’s culture plays a role in client retention and satisfaction, the growth of women general counsel at Fortune 500 companies and why the next generation should embrace artificial intelligence and cryptocurrency.
Continue Reading A Focus on Legal Excellence

Ken Crutchfield, vice president and general manager of legal markets at Wolters Kluwer Legal and Regulatory U.S., discusses the booming legal technology market, including what in-house counsel can do to ensure that they choose the right solutions for their company – now and in the future.
Continue Reading As Legal Tech Surges Forward, Don’t Get Left Behind

This piece from FT confronts head-on the well-worn notion that law departments slow down business progress. Thomas Laubert, group general counsel of Daimler, the German carmaker, says the depiction of legal departments as bottlenecks holding back the rest of the business is an outdated cliché. “In-house counsel is the one that is [pushing] and has to push digital innovation,” he told FT. While it is still common for business heads to complain that a project or contract has been “stuck in legal,” many general counsel believe this notion of in-house teams always blocking progress is unfair.
Continue Reading Stuck in Legal? No Way

LexisNexis’ Kris Satkunas looks at data-driven insights into legal departments’ billing and law firm consolidation activities.

CCBJ: The LexisNexis annual CounselLink report has become a useful benchmarking tool for legal departments. Tell us a little about its history and how it’s being used.
Continue Reading Benchmarking Spurs Creative Thinking on Fees

CCBJ: Akin Gump has been recognized by the Financial Times for its work in compliance and technology. What led to that recognition?

Thomas McCarthy: Beginning over a decade ago, there was an upswing in enforcement trends by the U.S. government in areas that affected our clients – particularly export controls, sanctions and anticorruption.
Continue Reading Stepping Up Service with Customized Tech Tools for Compliance & Investigations

There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal cycle that occurs from a macroeconomic perspective when innovation forces change? Or a combination of them all? There is obvious change evident in the pace of legal technology advancements, but that is only one part of the broader ecosystem. Here’s where that evolution is happening.

Continue Reading Tension in the Ecosystem: Will the practice of law ever be the same?

Jeffrey Martin and Paul Mastrocola are co-chairs of the business litigation and dispute resolution group at Burns & Levinson. Both are seasoned trial attorneys who know that litigation is sometimes the only option – but certainly not in every case. They often advocate meditation, arbitration or other forms of alternative dispute resolution, always with the goal of efficient and cost-effective outcomes that satisfy all parties involved. The interview has been edited for length and style.
Continue Reading Finding the Optimal Path to Dispute Resolution