Barnes & Thornburg’s Jared Applegate discusses challenges and ideas for gathering and using data.

CCBJ: Both law firms and in-house law departments look to gain pricing certainty from a better understanding of data related to matters. What type of data should be focused upon?

Jared Applegate: From an in-house law department perspective and, frankly, from a law firm perspective, I think you always want to start with the end in mind. Ask these questions: At the end of the day, what business decisions will be driven by the capture and analysis of the data? Will that ultimately provide greater value/insights to my business unit leaders?  
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When I got back from CLOC last month, I was amazed at the various roles and responsibilities shouldered by legal operations staff. Still one of the fastest growing roles in legal departments, the responsibilities often assigned to these teams are varied and all over the map in terms of impact on the business, not just the legal department.
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Given the profound changes roiling the market for corporate legal services, it can be tough to tell just what makes today’s in-house law department tick. The agenda for CLOC’s Annual Corporate Legal Operations Institute, dissected in this infographic from Corporate Counsel Business Journal, isn’t a bad place to start.
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The following lists are drawn from CLOC’s State of the Industry Survey. As the numbers show, almost 85% of corporate law departments have adopted an e-billing system, while only half have automated contract management. Most are not yet using an alternative or managed service provider.
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Late last year, CLOC, the Corporate Legal Operations Consortium, released the results of its first annual State of the Industry Survey, looking at such metrics as legal spend; legal department and legal ops headcounts; commonly used e-billing vendors, contract management systems and alternative service providers; and law firm evaluation priorities.

The respondents represented 156 companies in 32 industries, spanning 30 U.S. states and 11 countries. With a median company revenue of $7 billion, they claimed an average external spend of $60 million per company.
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