Diana Didia, chief innovation and information officer for the American Arbitration Association, discusses the integral role artificial intelligence plays at the AAA®, from streamlining case management to picking the best arbitrator for a particular dispute to – eventually – evaluating cases themselves.
Continue Reading After Years of Unrealized Promise, AI Stands Poised to Revolutionize Arbitration

In this piece from Corporate Counsel Business Journal, Dan Haley, general counsel and corporate secretary with Guild, which helps organizations bolster their talent pipelines by making education and career mobility accessible, discusses his career trajectory from legal and compliance to all people functions, including HR, learning and development.Continue Reading When GC and Company Align

Outside Counsel Guidelines (OCGS) are commonly used these days, but comprehensive and clear guidelines are hardly universal. In this piece from Corporate Counsel Business Journal, Brenda Hansen, a senior consultant with Epiq who has drafted many OCGs, offers useful advice for developing effective guidelines. Continue Reading The Care & Feeding of OCGs

  1. Competitive Pay. “Not surprisingly, the first thing review attorneys look for is competitive pay. People are aware of their value and if they perceive that they are being undervalued by their employer, it is not a starting point for success because they are not going to feel that their best interests are being considered.”
     
  2. Career Growth. “A Managed Review vendor who is sensitive to the needs of the rank-and-file reviewers will have a program in place for training reviewers for higher level tasks and management skills. More importantly, it will have ongoing
Continue Reading The Humanity of the Managed Review Temp