The annual FT Innovative Lawyers competition is the brainchild of Reena SenGupta of RSG Consulting. In 2005, the London-based journalist hit on the idea of ranking law firms based on their innovations and partnering with FT on spreading the word.
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When Matt Fawcett took over as general counsel at NetApp, Inc. in 2010, he knew he wanted to create a legal operations department. He didn’t know he would hire Connie Brenton to start it, and he couldn’t have known how important that early decision would be – or the influence the department they created would have. Fawcett spoke about why he wanted an ops department and the early missteps he wishes he could have avoided, but from which he learned a great deal. The interview has been edited for length and style.
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