Keith Maziarek, director of pricing and legal project management at Katten Muchin Rosenman LLP, and Justin Ergler, director of alternative fee intelligence and analytics at GlaxoSmithKline, discuss the evolving nature of legal operations and management, the new face of negotiations between law firms and corporate clients, and the collaborative nature of their jobs.
Continue Reading Optimizing the Business of Law

We’ve met with more than 50 clients in the past 12 months and have enjoyed a front seat to the transformation happening across legal departments. Our meetings have reinforced that CLOC’s 12 core competencies are not stagnant and continue to evolve in their application and impact. Here is a taste of what we are seeing you all accomplish. You can use these to plan your next project, benchmark with your colleagues, and to continue to show the value that you bring to your legal departments and companies.
Continue Reading Evolution of CLOC Core Competencies: Observations from a Maturing Market

When Matt Fawcett took over as general counsel at NetApp, Inc. in 2010, he knew he wanted to create a legal operations department. He didn’t know he would hire Connie Brenton to start it, and he couldn’t have known how important that early decision would be – or the influence the department they created would have. Fawcett spoke about why he wanted an ops department and the early missteps he wishes he could have avoided, but from which he learned a great deal. The interview has been edited for length and style.
Continue Reading Why I Needed an Ops Department: The general counsel of NetApp explains what he was looking for