Brian D. Moore demonstrates how technology and visibility have cultivated the increasingly broad and sophisticated managed services that providers such as FRONTEO can offer.

CCBJ: How have managed services evolved over the last few years?

Brian Moore: Managed services for e-discovery, and legal services in general, has been an ongoing trend over the last 10 to 15 years. That trend was significantly accelerated by
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Legal departments should consider service and methodologies, as well as the technology itself.

When corporate legal departments consider their options for enterprise legal management (ELM) systems and providers, it’s easy to focus on dazzling product demos. However, an ELM technology provider is more than just a software manufacturer.
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CCBJ: Akin Gump has been recognized by the Financial Times for its work in compliance and technology. What led to that recognition?

Thomas McCarthy: Beginning over a decade ago, there was an upswing in enforcement trends by the U.S. government in areas that affected our clients – particularly export controls, sanctions and anticorruption.
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Jonah Paransky of Wolters Kluwer’s ELM Solutions explains how law departments will deliver value with operational rigor. His remarks have been edited for length and style.

CCBJ: How has the corporate legal department’s role expanded beyond its traditional responsibilities?

Jonah Paransky: There are several key items worthy of notice. The first is there’s been a sea change in expectations for how corporate legal departments will operate.
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