Brian D. Moore demonstrates how technology and visibility have cultivated the increasingly broad and sophisticated managed services that providers such as FRONTEO can offer.
CCBJ: How have managed services evolved over the last few years?
Brian Moore: Managed services for e-discovery, and legal services in general, has been an ongoing trend over the last 10 to 15 years. That trend was significantly accelerated by
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Before we choke on our “digital exhaust,” Hunter McMahon of iDS suggests we take a deep breath and examine the unnecessary risks we may be taking.
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Kris Satkunas of LexisNexis CounselLink talks about the increasing prevalence of “maturity models,” and how companies can take full advantage of the insights and efficiencies they provide.
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Recently appointed chair Sam Ranganathan shares his hopes and goals for the future of the group.
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Vice chair Tania Daniels makes the case that all legal ops professionals, regardless of experience level, can benefit from the ACC Legal Operations events and resources.
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Legal departments should consider service and methodologies, as well as the technology itself.
When corporate legal departments consider their options for enterprise legal management (ELM) systems and providers, it’s easy to focus on dazzling product demos. However, an ELM technology provider is more than just a software manufacturer.
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CCBJ: Akin Gump has been recognized by the Financial Times for its work in compliance and technology. What led to that recognition?
Thomas McCarthy: Beginning over a decade ago, there was an upswing in enforcement trends by the U.S. government in areas that affected our clients – particularly export controls, sanctions and anticorruption.
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Jonah Paransky of Wolters Kluwer’s ELM Solutions explains how law departments will deliver value with operational rigor. His remarks have been edited for length and style.
CCBJ: How has the corporate legal department’s role expanded beyond its traditional responsibilities?
Jonah Paransky: There are several key items worthy of notice. The first is there’s been a sea change in expectations for how corporate legal departments will operate.
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Late last year, CLOC, the Corporate Legal Operations Consortium, released the results of its first annual State of the Industry Survey, looking at such metrics as legal spend; legal department and legal ops headcounts; commonly used e-billing vendors, contract management systems and alternative service providers; and law firm evaluation priorities.
The respondents represented 156 companies in 32 industries, spanning 30 U.S. states and 11 countries. With a median company revenue of $7 billion, they claimed an average external spend of $60 million per company.
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There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal cycle that occurs from a macroeconomic perspective when innovation forces change? Or a combination of them all? There is obvious change evident in the pace of legal technology advancements, but that is only one part of the broader ecosystem. Here’s where that evolution is happening.
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